For all Ecom Managers:
We've got your back.
Technical support and proactive monitoring of infrastructure & operations for growing ecommerce brands. So you can focus on what matters most.
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Services
We get it done.
Continuous monitoring of your entire infrastructure & channels.
We solve technical problems of any kind - with the highest priority.
Setting up new connections, employees, authorizations, etc.
In addition to your main store, we also support all other sales channels / marketplaces etc.
The central dashboard gives you an all-round overview of your entire company.
We take care of the invisible necessary things in the background.
Pricing
One Plan. Everything included.
We continuously monitor your entire setup, and escalate to the right contacts in the event of a problem.
You can open unlimited support tickets, which include administration, configuration and troubleshooting of all your online systems. We normally solve 90% of all issues within a few hours.
Once a quarter, we discuss improvement and automation potential with you.
Do you need support with online marketing? Or with design and development? We will find the right experts for your requirements in our network.
We work completely remotely, so we cannot provide on-site support and assistance for hardware issues ourselves. If required, we will be happy to put you in touch with a competent local partner.
Need further services? We will be happy to find and arrange the best solution for you.
Do your ecommerce customers need technical support? Let's build a win-win-win partnership together.
FAQ
Häufig gestellte Fragen.
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We are the first point of contact for your entire ecommerce infrastructure - and your reliable backup in emergencies and beyond (vacations, weekends, nights, and more).
With certified security and availability at all times, you can rely on us completely.
Together with our strong network, we are always up-to-date with the latest developments in the global ecommerce market.
Contact
We are always available.
Werner-Haas-Str. 8
86153 Augsburg
Germany
Email: hello@ecom-admin.com
Amtsgericht Augsburg HRB 28067
USt-Idnr: DE264151824